ICT Protech Plus Support

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ICT Protech Plus– professional, proactive support in your school

ICT Shared Services offers a range of ICT support options so you can access reliable, affordable support for your school’s requirements. We have extensive knowledge and experience in maintaining reliable systems which support learning and teaching, as well as school management functions.

The ICT Protech and Protech Plus Support contracts are based on
• a core contract of proactive support to maximise the availability and reliability of your systems in school
• Symantec End Point licences as well as automated updates

ICT ProTech Plus offers local hands on support in your school to help your staff to get the most benefit from your ICT as well as enhanced levels of specialist support such as
• Scheduled School Support visits – support for half day per month, per 2 weeks, per week or 1 and 2 days per week
• Engineer visits

We can also tailor support contracts to meet your individual needs from a range of services. For more information on tailored support contracts, please contact ict@norfolk.gov.uk or phone our Service Desk on 0845 303 3003.

Benefits

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More details

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Terms

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Annual contracts and other packages

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Ad-hoc support and other services

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