Service Details

Media Community Relations and Reputation Management

Protecting and enhancing reputation through professional support and training in media handling, publications and marketing


Schools have never been under greater scrutiny or pressure to perform.

With more diversity and choice in schools than ever before, a school that takes its good name for granted risks losing out to those that protect their reputation.

Help in media, community relations and reputation management from Norfolk County Council’s communications professionals is available through a low-cost annual subscription.

It’s an insurance policy that provides professional media advice and support exactly when you need it: when a crisis or adverse Ofsted inspection brings the media to your door, demanding a response from the school.

This means the governors, headteacher and staff can get on with the day-to-day running of the school safe in the knowledge that the school’s best interests are in safe hands, and being protected by experienced crisis management professionals.

Over recent years, we have helped school with hundreds of issues that have sparked media interest, including staff suspensions, criminal activity, sudden deaths and negative Ofsted reports.

Contact Details

Press Office
Tel: 01603 228888


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